Yes, when purchasing products from Salt + Sage Co., it's important to note that our items are non-toxic and handcrafted, so variations do exist from batch to batch. This means that you may notice slight differences in color or scent due to the toxic free ingredients used. We take pride in offering unique, handcrafted products, and these variations are a reflection of the care and craftsmanship that goes into each item. We believe that these natural variations add to the charm and individuality of our products, making each one special and one-of-a-kind. Thank you for embracing the authentic nature of our offerings

Yes, all products at Salt + Sage Co are cruelty-free. We are passionate about animal welfare and never compromise our values when it comes to creating our products. In addition, our products do not contain any harsh chemicals that would warrant animal testing. When you shop with us, you can trust that our products are made with love and care for both your well-being and the well-being of animals.

Yes! At Salt + Sage Co, we take pride in creating each of our products in intimate, small batches. This allows us to ensure that our ingredients are always fresh and pure, resulting in incredibly nutrient-dense and effective products for our customers. By making products in small batches, we can maintain the highest standard of quality and attention to detail, while also staying true to our commitment to providing natural and wholesome skincare solutions.

Yes, our family owned and operated business is based out of Indiana, this includes anything from making, bottling, labeling, and shipping!

Yes, we do use preservatives at Salt + Sage Co, but we only use natural preservatives. We strictly avoid using synthetic preservatives, ensuring that our products are free from any harmful additives. When a product contains a water-soluble component, we incorporate safe preservatives to prevent the growth of mold, fungus, and bacteria. Our commitment to using preservatives aligns with providing high-quality and safe products for our customers.

"Toxic free" is a term that describes a product that has been made without the use of any potentially toxic, carcinogenic, or poisonous ingredients. We are always free from the following: mutagen-free carcinogen-free Check the "made better" drop down on the product description to see more of the "free from" details.

Yes!! Currently it is only offered for our Multi-purpose cleaner and our Room spray but more to come! We are working hard on becoming more eco friendly! This is very important to us and something we are passionate about ♥

Yes! We have a location within Painted Tree, booth C14 in Fort Wayne, Indiana. Jefferson Pointe Outdoor Shopping Mall 4020 W Jefferson Blvd Fort Wayne, IN 46804

For afterpay questions visit -> https://help.afterpay.com/hc/en-us

At Salt + Sage Co, we are committed to ensuring your complete satisfaction with your order. If you encounter any problems such as not receiving your order, receiving the wrong item, or the product not meeting your expectations, we urge you to contact us immediately. Your satisfaction is our priority, and we will work to make it right for you. You can reach out to our customer service team through our website or by email, and we will promptly address your concerns and find a solution that meets your needs. Thank you for choosing Salt + Sage Co, and we appreciate the opportunity to make your experience with us a positive one.

Once an item is ordered and paid for, please allow 1-4 business days for your order to ship. Remember, we create our products in small batches to keep them at the height of freshness. Handmade products takes a little longer to make than mass-produced ones. We primarily ship through USPS. After leaving our studio USPS typically delivers in 2–5 business days. You will receive an email notification from us that contains tracking information once your order has been shipped.

Yes, we offer E-Gift cards at Salt + Sage Co. Our E-Gift cards are the perfect way to treat your loved ones to the gift of our high-quality, handcrafted salt and sage products. You can easily purchase E-Gift cards in various denominations, and they can be used for any items available on our online shop. Simply select the amount, enter the recipient's email address, and add a personal message to create a thoughtful and convenient gift. Our E-Gift cards never expire and are delivered straight to the recipient's inbox, making them a great option for any occasion.

**Refunds and Return Policy** At Salt + Sage Co, we strive to ensure you are completely satisfied with your purchase. However, if for any reason you are not, we are happy to offer returns under the following conditions: Return Period We accept returns for up to 60 days from the date of purchase. Returned products must have at least half of the original product remaining to be eligible for a return. ​ How Do I Return? Click here and enter the information in the form to start your return. Follow the instructions provided. Once the return has been accepted you will receive an email confirming your return and provide you with shipping guidelines. Return Conditions We reserve the right to monitor returns for potential abuse. Salt + Sage Co may limit returns, refunds, or exchanges at our discretion. We are not responsible for compensating or reimbursing returned packages that are lost in transit without proof of delivery. ​ Damaged or Defective Products If your product arrives damaged or defective, we will gladly send a replacement. To process this, please provide a photograph of the damage or defect and report it to us within 48 hours of receiving your order. ​ There are two options to report a damaged or defective product: You can click here and upload a picture of the damage​ You can email us at saltsageco@outlook.com with the picture of the damage ​ Refund Options We offer the following options for returns: Refund to the original payment method Replacement product. Please note: Refunds are limited to the amount you paid. If a discount code or promotion was applied, your refund will reflect the discounted amount, not the full retail price. ​ Return Processing Once your returned item is received and inspected at our studio, you will receive an email notification about the status of your return. We will inform you whether your request has been approved or rejected. ​ If approved, the refund will be processed within 5-7 business days. We appreciate your understanding with these policies. If you have any questions, please feel free to contact us!

Yes, we are delighted to offer a rewards program to show our appreciation for our loyal customers. Our rewards program at Salt + Sage Co. allows you to earn points for every purchase you make. You can then redeem these points for discounts on future purchases or exclusive products. Additionally, by signing up for our newsletter, you can also receive early access to sales, new product launches, and special promotions. We value your continuous support and want to ensure that you feel appreciated as part of our community. Thank you for being a part of the Salt + Sage Co. family!

Go to https://www.saltsage.co/loyalty and click on “Become a Member”. Then click sign up and follow the prompts. Once you've signed up, you will 50 SS points ($5). Then start earning! 1pt for each $1 spent. Want to learn how to earn $20?

At Salt + Sage Co, you can earn 1 SS reward for every $1 spent. Additionally, simply by signing up, you will receive 50 SS rewards! These rewards can be redeemed for discounts on future purchases, exclusive promotions, and other exciting perks. We value and appreciate our customers, and our rewards program is our way of showing our gratitude for choosing Salt + Sage Co for your wellness and self-care needs. Want more info?

At Salt + Sage Co, our friend referral program is a fantastic way to spread the love and earn rewards while doing so. When you refer a friend to our online shop, and they spend over $50 on their order, you will receive $20 to spend in-store, and your friend will also receive 20% off their order. The more friends you refer, the more rewards you can earn, so it's a win-win for everyone. So go ahead and share the good vibes of Salt + Sage Co with your friends and start earning some extra "mulah" to spend on our wonderful products! Have additional questions? Submit a contact form Email us, Saltsageco@outlook.com Call us, (260) 222 - 8649

Yes! At Salt + Sage Co, we do offer a referral program as a way to thank our customers for spreading the word about our products. When you invite a friend to shop with us and they spend over $50, you will receive $20 to spend in store as a thank you from us. Additionally, your friend will receive 20% off their first purchase as a welcome to our community. We believe in the power of word-of-mouth and want to show our appreciation for your support in helping us grow. Thank you for being a part of the Salt + Sage family! Want to sign up?